To our Team USA Athletes,
As you know, USA Triathlon launched our new membership products this week. While we are excited about these new products, we understand and acknowledge we had a significant miss in the rollout – specifically with our Team USA Platinum Membership. We appreciate your understanding that with big change comes growing pains and are grateful for your patience while we work through them.
We appreciate the candid feedback over the past 48 hours and during the town hall and as a result, we're making changes.
USA Triathlon is committed to evolving and modernizing so we can better serve our mission, vision, and the programs that support the growth of our sport and the needs of our members.
You are incredibly important - you are the most loyal advocates of the sport, representing our country and organization at World events, and for many of you, ardent supporters of expanded USA Triathlon programs and the Foundation. Without you, we would not be what we are.
Team USA is an amazing program and USA Triathlon puts a lot of resources across our organization into this team – to deliver the support, benefits, resources and more that go into making Team USA what it is.
We have heard your feedback, and we acknowledge we missed the mark – on the timing, on the requirement, on the unexpected nature of the switch. We are sorry for that. And we will adjust.
For 2024, here is our approach for Team USA:
- There is no requirement to purchase the Platinum package to race and be part of Team USA for 2024. We will keep the program status quo – utilize your annual membership (will automatically transition to Silver) and pay the spot fees associated with the races in 2024. No change, and no additional requirements for 2024.
- For those that would like to purchase the new Platinum Team USA membership – and receive the added benefits while supporting the Team USA program - we will have that available, as optional. It will be as originally planned and outlined on our site – including a $100 spot fee credit, additional Team USA exclusive gear and more.
- Our team is currently working on how this program and membership will evolve beyond 2024, prior to any 2025 World Championship qualification opportunities (that will occur in 2024) and will communicate those changes to you once developed.
We appreciate your role in this sport, your advocacy for Team USA and for USA Triathlon, and we look forward to chasing finish lines with you in 2024 and beyond.
If you have additional questions, concerns or feedback, our staff is happy to provide further context and clarity. Please reach out to [email protected].
Thank you,
USA Triathlon
